Privacy Policy

Who we are

PokeVue is an independent Pokémon card collection, pricing and market information service operated by StudioType.

For privacy-related enquiries, contact us at [email protected].

Information we collect

The information we collect depends on how you use PokeVue.

When you create or use an account, we may collect information including:

• Your username
• Your email address
• Your profile information
• Your account preferences
• Cards you add to your collection
• Cards you add to your watchlist
• Collection and grading information
• Information you submit through forms or support requests

If you use features that allow you to upload images, such as card scanning or profile images, those images may also be processed by PokeVue.

Information collected automatically

When you access PokeVue, certain technical information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Pages visited
• Referring website
• Date and time of access
• Basic usage and diagnostic information

This information may be collected through server logs, cookies and similar technologies.

How we use your information

We use information collected through PokeVue to:

• Create and manage your account
• Provide collection and watchlist features
• Display your collection statistics and analytics
• Provide card search, scanning and identification features
• Remember your preferences
• Operate and improve PokeVue
• Diagnose technical problems
• Prevent abuse, fraud and unauthorised access
• Respond to support enquiries
• Send important service or account communications
• Process subscriptions or paid services where applicable
• Comply with legal obligations

We do not sell your personal information.

Card collections and public profiles

Some PokeVue features may allow information to be displayed publicly, including public user profiles and collection information.

Where privacy controls are provided, you are responsible for selecting the visibility appropriate for your account.

You should not add personal or sensitive information to fields intended to be publicly visible.

Card scanning

PokeVue may provide tools that use your device camera or uploaded images to identify Pokémon cards.

Camera access requires permission from your browser or device.

Images or information generated during scanning may be processed for the purpose of identifying cards and providing the requested functionality.

PokeVue does not access your camera unless you grant permission.

Cookies and local storage

PokeVue may use cookies, browser storage and similar technologies to:

• Keep you signed in
• Maintain your session
• Remember preferences
• Improve security
• Provide site functionality
• Understand how the service is being used

Some cookies are necessary for PokeVue to operate correctly.

Where required by law, non-essential cookies will only be used with your consent.

Analytics

We may use analytics services to understand how visitors use PokeVue.

Analytics information may include pages viewed, approximate location, device type, browser and interactions with the website.

Where appropriate, we aim to minimise or anonymise information used for analytics.

Third-party services

PokeVue may use or link to third-party services, including services relating to:

• Card pricing and market information
• eBay and other marketplaces
• Payment processing
• Website hosting and infrastructure
• Content delivery and security
• Analytics
• Email delivery

These services may process information according to their own privacy policies.

Links to third-party websites do not mean that PokeVue controls or is responsible for those websites.

Payments

If PokeVue offers paid subscriptions, products or services, payments may be processed by a third-party payment provider.

PokeVue does not normally receive or store your complete debit or credit card details. Payment information is handled by the relevant payment provider.

We may retain information about your subscription, transaction status and purchase history where necessary to provide the service and maintain appropriate financial records.

Legal basis for processing

Where UK data protection law applies, we process personal information under one or more lawful bases, including:

• Contract – where processing is necessary to provide a service you have requested
• Legitimate interests – where necessary to operate, secure and improve PokeVue
• Consent – where you have specifically agreed to processing
• Legal obligation – where information must be retained or processed to comply with the law

How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Account information will normally be retained while your account remains active.

Some information may be retained after an account is closed where required for legal, accounting, fraud prevention, security or legitimate business purposes.

Security

We take reasonable technical and organisational measures to protect information held by PokeVue.

However, no website, database or internet transmission can be guaranteed to be completely secure.

You are responsible for keeping your account password secure and should not share it with anyone else.

Your rights

Depending on where you live, you may have rights concerning your personal information.

Under UK data protection law these may include the right to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing
• Object to certain processing
• Request a portable copy of certain information
• Withdraw consent where processing relies on consent

To exercise these rights, contact [email protected].

You may also have the right to complain to the UK Information Commissioner's Office (ICO).

Children

PokeVue is not intended to knowingly collect personal information from children who are unable to provide valid consent under applicable data protection laws.

If you believe a child has provided personal information to PokeVue without appropriate permission, contact us so that we can investigate and, where appropriate, remove it.

International users

PokeVue may be accessed from countries outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps where required by applicable data protection law.

Changes to this policy

We may update this Privacy Policy when PokeVue, our services or applicable laws change.

The latest version will always be published on this page with its most recent update date.

Contact

Questions about this Privacy Policy or your personal information can be sent to [email protected].